FAQ

FAQs are helpful for Australian players who want to know about Bao Casino Australia. You can get answers to questions like how to make an account, how to put in and take out money, the rules of games, what bonuses and deals there are, and tech problems.

  • How do I create a Bao Casino account?

    To make an account, click the “register” button in the top left corner. Fill out your information. Then you will get an email with a link. Click on the link to verify your account. Once you do all of this, you can start using it!

  • What do I do if I have forgotten my password?

    Everyone forgets their password sometimes. To fix it, click the “Forgot your password?” link. An email from us will come to you and then you can make a new one that you will remember. You can also reach out to customer support for help. They are always ready to help!

  • Are your games fair?

    We want you to have a fair game. We have a good relationship with our customers and that is why most of our games can be checked by the customer. Also, we have something called a Curacao Gaming License. This means we have to give fair games and all the games come with an RNG certificate. So relax and enjoy!

  • What is a bonus?

    A bonus is extra money you can get in your account. It can help you win more money! The amount of the bonus may change. You have to play with the bonus money before you can take it out.

  • How can I find out how much of the bonus I have to wager?

    Go to the Bonuses page. Look for your bonuses and how much you still need to bet. If you need help, email

  • I got my bonus, but the amount left to wager hasn’t changed. Why?

    Different games in the casino help you meet your wagering requirements. If you have a problem, read the Terms and Conditions page. That will explain why this happens.

  • How many times do I need to wager my bonus?

    The bonus you get may be different. Go to the Terms and Conditions page to find out more about bonuses and how they work.

  • What do I do if I have forgotten my email address?

    It is easy to forget your password, but if you forget your email it takes special talent. Contact customer support for help. You can chat with them online or send an email to https://baocasino.org/. It’s easy!

  • Can I create more than one account?

    You can only have one account. It is not allowed to make more than one account on the same computer or same IP address.

  • Can I play without using real money?

    Yes! You can try out the games without using real money. Bao Casino has a version of all the games that you can play with pretend money. Try them, and then pick your favorite before you use real money.